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USPHS Commissioned Corps Customer Service Satisfaction Survey Update
 
The USPHS Commissioned Corps Customer Service Satisfaction Survey ended on Tuesday, April 25, 2006 at 1700 EDT. At closing, 1,934 officers had completed the survey for approximately a 33 percent response rate. All responses will be coded and will remain strictly confidential.
 
Anteon staff will now analyze and then present the survey data in aggregate to the senior leadership of the Corps. The data will identify the current level of performance and areas for improvement within the Corps’ administrative and management organizations. Benchmarks will also be developed to measure the future progress in improving customer service for each of the organizations surveyed.
 
A sincere thank you to each officer who participated in the survey. More information will be provided in a future Commissioned Corps E-Bulletin article.
 
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