Commissioned Corps of the U.S. Public Health Service

Health Services Officer Professional Advisory Committee

Discipline Specific Deployment Roles, Competencies and Trainings

The Healthcare Administrator discipline specific roles with their competencies and related education and trainings requirements can be found below:

Records Manager

Records Manager: Manage, organizes, and controls medical records or health information data


  • Manage patient health information and medical records, administers computer information systems, collects and analyses patient data
  • Comprehensive knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information


General Health Educator

General Health Educator: Applies skills in communication, health education/promotion, planning and evaluation, needs assessment, and administration to public health disaster response scenarios. Health educators provide and manage health education programs that help individuals, families and their communities maximize and maintain healthy lifestyles.


  • Plan assessment process for health education/health promotion, including defining priority population(s), identifying existing resources, applying theories and/or models to the assessment process, and establishing collaborative relationships and agreements that facilitate access to data
  • Select, adapt, and/or create instruments to collect primary data to determine needs
  • Address factors that influence implementation of health education/promotion
  • Develop and conduct evaluation and research related to health education/health promotion
  • Manage relationships with partners and other stakeholders, including facilitating discussions regarding program resource needs
  • Train others to use health education/promotion skills
  • Identify, develop, and deliver messages using a variety of communication strategies, methods, and techniques



Planning: Coordinates support activities for incident planning as well as demobilization planning; coordinates information activities across the response system


  • Manage all aspects of the Planning Section, (covering prevention, protection, mitigation, response, and recovery mission areas)
  • Manage the preparation of strategies & plans for the incident
  • Submit incident status reports
  • Prepare, collects, evaluates, disseminates, and uses incident information to develop the Incident Action Plan
  • Facilitate incident information to maintain situational awareness (current and future)
  • Provide periodic predictions on incident potential and incident course of actions
  • Coordinate planning efforts at the local level
  • Establish or transition into the Planning Section
  • Supervise and configure section with units and single resources as necessary
  • Activities that support the incident management process, including completing the incident action plan and support plans and accomplishing incident information processing. This contrasts with preparedness planning, which is designed to ready a system for response. Responsible for training deployed officers to ensure they are indoctrinated into their area of operations.



Operations: Establish strategies and specific tactics to accomplish the command goals and objectives


  • Develop all tactical operations at the incident, and in the Incident Command System, includes branches, divisions and/or groups, Task Forces, Strike Teams, Single Resources, and Staging Areas.
  • Involved in patient evacuation, emergency planning, construction, health systems design, data systems design, and transportation


  • Complete the following training courses:
  • Successful completion of the Operations Section Chief Position Task Book.


Admin/Finance: Supports accounting for funds used during the response and recovery aspect of the disaster as well as monitor costs related to the incident and provide accounting analyses.


  • Responsible for all financial, administrative, and cost analysis aspects of an incident
  • Maintain daily contact with agency administrative headquarters on finance and administration matters
  • Meets with assisting and cooperating agency representatives
  • Advises the Incident Commander on financial and administrative matters
  • Develops the operating plan for the Finance/Administration Section
  • Coordinates finances at the local level
  • Establishes or transitions into an existing Finance/Administration Section
  • Supervises and configures section with units to support as necessary


Page Last Modified on 11/11/2019

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