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- About ASB Main Page
- Deployment Travel and Travel Readiness
- Frequently Asked Questions
- Government Travel Charge Card
- Household Goods Officers
- Important Regulation Changes
- Junior COSTEP Travel Information
- Links
- Official Travel Forms
- Permanent Change of Station (PCS)
- Servicemembers Civil Relief Act (SCRA)
- Table of Frequently Used Acronyms
- Temporary Duty Assignments (TDY)
- Transportation
- Travel and Transportation
- Travel and Transportation Allowances FAQ
- Travel and Transportation Entitlements Summary
- Travel, PCS and Transportation
- Important Regulation Changes
- Travel & Transportation Entitlements Summary
- Permanent Change of Station (PCS)
- Temporary Duty (TDY)
- Junior COSTEP Travel Information
- Official Travel Forms
- Household Goods Officers
- Transportation
- Government Travel Charge Card
- Table of Frequently Used Acronyms
- Servicemembers Civil Relief Act
- Links
- Travel and Transportation Allowances FAQ
- Managing TSP after separation or retirement
- Retiree Pay-USCG Website
- SGLI Information
- SGLI Premium Rates (PDF, 20kb)
- T-SGLI Information
- TSP Information (PDF, 99kb)
- Uniformed Service Member Pay
- PHSPay
- Dependent Care Flexible Spending Account (DCFSA) Overview
- DCFSA Fact Sheet
- Benefits
- Eligibility Guide
- Enroll in a DCFSA Plan
- Frequently Asked Questions (FAQs)
- Fact Sheet for Military Spouses
- DCFSA Video Series
- Dependent Care Tax Credit Worksheet
- Contacts For Questions about DCFSA
- About Personnel & Career Management
- Awards-Introduction
- USPHS Award Recipients
- Frequently Asked Questions
- Background
- Awards Process
- General Guidance
- Types of Awards
- USPHS Awards
- Non-PHS Awards
- Leadership
- List of Agency Awards Coordinators
- List of Agency Liaisons
- USPHS Awards Process Flow Chart
- DEERS Information (PDF, 139kb)
- Important Information Regarding DEERS and ID Cards During COVID-19 (PDF, 57kb)
- eCORPS Information
- Education Benefits Overview
- FAQs
- Forms
- Electronic Official Personnel Folder (eOPF)
- eOPF FAQs
- eOPF Status
- FAQs Practice Hours and Special Pay Changes
- Practice Hours User Guide
- Licensure
- Transcripts FAQs
- Extramural and Intramural Training FAQs
- Officer Leave and Absence Request FAQ
- Servicemembers Civil Relief Act (SCRA)
- Veteran Health Administration (VHA) Memorandum of Understanding (MOU) for Practice Hours
- Link to list of Professional Advisory Committee (PAC) Chairs (PDF, 19kb)
- About Policy
- Commissioned Corps Issuance System
- Commissioned Corps Legislative Liaison Program (CCLLP)
- Equal Opportunity
- Frequently Asked Questions
- Political Restrictions
- Promotion Ceremony Protocol (PDF, 126kb)
- SGHG Drill and Ceremonies Manual (PDF, 3.39mb)
- Uniform Specifications
- PHS Hard Shoulder Boards and Sleeve Insignia (Male and Female) (PDF, 828kb)
- PHS Soft Shoulder Marks (Unisex) (PDF, 324kb)
- Promotion Preparation
- Checklist (Due Dates & Reminders)
- Precepts & Benchmarks
- Administrative Checks
- General Guidance
- Promotion Process
- Eligibility
- Opt Out/Promotion Deferral
- Zones
- Below the Zone
- Failure of Promotion
- Leadership
- List of Agency Liaisons
- List of Chief Professional Officers (CPO)
The USPHS Commissioned Corps is committed to our mission to protect, promote, and advance the health and safety of the nation. Public Health Service officers are trained and equipped to provide crucial public health leadership, assist with policy development, advance innovation and science, provide essential care services and respond to national and global public health emergencies. Through our Active Duty Regular Corps, our Public Health Response Strike Team (PHERST) and our Ready Reserve Corps, we remain responsive and available to rapidly deploy in the service of health.
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eCORPS
eCORPS Frequently Asked Questions (FAQs)
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I cannot log-in to eCORPS. How do I request or approve leave?
If you cannot access eCORPS because you forgot your user ID or you need to reset your password, do the following:
Officers: Your user ID is posted on your Officer Secure Area dashboard. You can reset your password with the tool at the bottom of the eCORPS login box.
Civilians: You must email your Commissioned Corps Agency Liaison for your user ID and a password reset. If you just need your user ID, anyone who you are an LAO for can view your user ID in eCORPS.
If you believe your issue is technical, please contact the Commissioned Corps Helpdesk at: CCHelpDesk@ hhs.gov.
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When I attempt to sign in to eCORPS, I get a “Reset Password Failed/User Not Found” message and cannot proceed. What should I do?
Your User ID is case sensitive. Please be sure you are using upper and lower case letters exactly as given to you. Be aware: If you entered the Commissioned Corps under a different name (i.e. a maiden name), your eCORPS username was created with this name. If you are attempting to reset your password and you receive a message saying that your email address is invalid, please check in RedDOG to confirm the case of your email address. The email field is also case-sensitive.
- I am having trouble or cannot use the “forgot password” feature. What should I do?
Contact your Commissioned Corps Agency Liaison. Your Liaison can reset your password. If you are an officer, please first check your email address in RedDOG to ensure that you are entering your email address in the same case that it was originally recorded in in the system. (ie: cannot be entered as jsmith@gmail.com. The capitalization format has to match exactly for your email address to be accepted).
- How will I receive my eCORPS user name and password?
Officers: Your eCORPS user name is posted on your Officer Secure Area (OSA) dashboard. If you are a new user, you will receive a welcome email and a temporary password email separately. If you do not receive a temporary password or forget your password, select “forgot password” and answer the information prompts to receive a temporary password.
Civilian users: You will receive two emails: 1) a welcome email with a user name and instructions. 2) An email with a temporary password. Contact your Commissioned Corps Agency Liaison if you do not receive a welcome email and temporary password. Make sure to check your Junk email folder.
- My Account is locked. How do I get it unlocked?
Please contact cchelpdesk@hhs.gov or your agency liaison to have your account unlocked.
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Does there have to be a space between the security code words requested when logging in?
Yes.
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I have submitted a request for leave. While it appeared that the request was submitted, I am finding that the leave is not visible on the annual leave calendar. I do not see anything listed in the “pending and future leave requests” nor do I see any notations in workflow activities or anywhere else. Should I resubmit?
Yes.
- What are the steps in the leave request process?
There are at least four steps in the leave request process: leave request, leave approval, officer leave confirmation, and Leave Authorizing Officer confirmation. You must complete all steps for accurate processing of your leave. Make sure you follow the workflow and make all changes by selecting a task. If you do not have a task, then the process is currently with your LAO.
- How do I remove a leave request?
Do not delete the request by clicking on the calendar days only. Do not change leave by adding leave over the current leave. In your workflow, you will have a task. Select the task and make the changes. If you do not have the task, your LAO does. Ask your LAO to deny the leave so you can change or delete it. See “What are the steps to confirm an approved leave that must be modified.”
- What are the steps to confirm an approved leave that must be modified?
- Execute the Confirmation task by clicking the gray “Play” button under the “Actions” column in your Tasks menu.
- Uncheck each day that is NOT being confirmed.
- Click Next
- On the next screen, keep the check box labeled Add or Modify Request checked and then Click Complete.
- On the Calendar displayed, browse to the Month of the original request using the arrow keys at the top of the calendar.
- Click the Leave Type being modified. It will turn dark grey. Then, click the date on the calendar to remove. The calendar entry will change to 0.00 days (1.00) instead of 1.00 Days Approved.
- Click Next and complete after all of the days have been removed.
- The Leave Approver will receive a new Approval task to approve the change to the 0.00 days. In the Interim the Confirmation Task will stay in the your Task Menu until the change to 0.00 days have been approved and the New Confirmation for the 0.00 days is generated overnight.
Once you have completed the confirmation as outlined above, the LAO will get the approval task for the changes. Once the changes have been approved, the days will be removed from the calendar.
- I do not see a task and I want to confirm or change my leave. What do I do?
Your leave request is likely with your LAO. If you have a previous request in the system that was never confirmed by your LAO, you might not receive any more confirmation tasks for subsequent leave requests until your LAO has completed the final step of any earlier requests. Have your LAO complete his or her portion so the request will come back to you. If you are confirming leave, the task will not display until you enter into the requested leave period. If you have checked all of the scenarios above and neither you nor your LAO has a pending task, contact the Commissioned Corps Help Desk at: CCHelpDesk@HHS.gov.
- What happens if my leave balance is incorrect in eCORPS according to my DA report or records?
All officers were instructed to remove pending and unapproved leave in DA before the transfer to eCORPS. If you did not, all pending leave requests were auto-approved and you were charged for any leave requests still in DA. In some cases, leave requested in DA from October 1-15 was also included in the transferred leave balance to eCORPS. Please email AbsenceRequest@hhs.gov for instructions to correct your leave balance.
- I logged into eCORPS and my LAO is incorrect. Who should I contact?
Contact your Commissioned Corps Agency Liaison.
- How can I see who my LAO is?
- Go to the “My Profile” tab from the eCORPS homepage
- Go to the “Leave” tab, then select “My leave Approvers” from the Analytics menu. The user ID labeled “direct” under the “Relation” column is your direct LAO.
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I cannot log-in to eCORPS. How do I request or approve leave?